Self Catering Holiday Cottages County Durham Teesdale North England, Farm Holiday Cottages, Teesdale, County Durham. Booking Terms & Conditions
Booking Terms & Conditions

We, J & M Boyes ("The Owners") of Strathmore Barns, Strathmore House, Cleatlam, Darlington, Co Durham DL2 3QS arrange bookings of holiday accommodation for Holidaymakers ("the Holidaymaker")

The holiday accommodation at Strathmore Barns comprises 'Millstone', 'Butterwick', 'Thistle Close' and 'Foxholes' which shall be referred to hereafter as ("The Property")

So that you understand the basis of the holiday contract when you book your holiday, we have laid out as clearly as possible the conditions on which your booking is made. Nothing in these conditions affects your normal statutory rights.

1. YOUR HOLIDAY BOOKING AND PAYMENT TERMS

(a) Upon the Owners issuing a holiday confirmation form for the Property to the Holidaymaker, a binding contract shall exist between the Holidaymaker and the Owners subject to these booking conditions. The Holidaymaker must by 18 years or over when the accommodation is booked

(b) A holiday confirmation form will be issued to the Holidaymaker upon receipt by the Owners of a completed holiday booking form together with a deposit in respect of 25% of the total rental charge for the Property for the intended holiday period. The holidaymaker is responsible for the balance of such rental charge, which shall be paid to the Owners 6 weeks prior to the commencement of the holiday. Failing which the Owners reserve the right to cancel the holiday booking and to forfeit the deposit paid by the Holidaymaker and the Holidaymaker shall have no claim against the Owners for compensation or reimbursement whatsoever

(c) Booking forms received by the Owners in respect of holidays due to commence within 6 weeks thereafter, must be accompanied by payment of the rental charge for the holiday period in full

(d) Immediately upon receipt of the holiday confirmation form from the Owners, the holidaymaker should check the details and notify the Owners of any correction as soon as possible. The Owners reserve the right to charge a holiday booking amendment fee of 25 in such circumstances

(e) In the event of the Owners being unable to arrange the holiday accommodation requested by the holidaymaker, the Owners shall use their best endeavours to arrange alternative accommodation of an equivalent type and standard in the same location. If this is not acceptable to the Holidaymaker and the Holidaymaker so advises the Owners within 7 days of receiving the holiday confirmation form, the Owners shall refund the deposit to the Holidaymaker

2. CANCELLATION

(a) The Holidaymaker should notify the Owners immediately and in writing of any intention to cancel the holiday booking. The Owners cannot stress too strongly the use of cancellation insurance

(b) We the Owners agree to do our utmost to re-let the accommodation if you have to cancel, but this is not always possible at short notice and without taking out holiday cancellation insurance, the Holidaymaker would be liable for any monies owing. If the holiday accommodation is re-let, all monies paid to the Owners by the Holidaymaker will be refunded less a standard charge of 25

3. BROCHURE DETAILS

The Owners aim to ensure that all the information provided within our advertising and promotional material is correct and current when published. The Owners reserve the right to make alterations at any time, as we are always seeking to improve our services and shall endeavour to inform the Holidaymaker of any such alterations

4 YOUR HOLIDAY ACCOMMODATION

During the period of the holiday, the Holidaymaker undertakes:

(a) To arrive after 3 pm on the Saturday afternoon and to vacate the Property by 10 am on the final Saturday unless prior arrangement has been agreed by the Owners

(b) That the number of people occupying the Property will not exceed the maximum stated for the Property in the Property descriptions

(c) That the Property will be used solely for the purpose of the holiday by the Holidaymaker and his/her party

(d) To allow the Owners and their representatives access to the Property at any reasonable time during the period of the holiday

(e) To keep the Property and all furniture, utensils, equipment, fixtures and fittings in or on the Property in the same condition and state of repair as at the commencement of the holiday. To ensure that at the end of the holiday the Property is left in the same state of order and cleanliness in which it was found

(f) To report as soon as possible to the Owners any breakages or damage caused by the Holidaymaker during the holiday and to reimburse the Owners with the cost of replacement prior to departure

(g) To notify all other members of the Holidaymaker's party of these conditions

(h) That all property of the Holidaymaker, including cars and contents, is entirely at their own risk at all times and the Owners shall accept no liability for any loss, damage or injury howsoever caused

(i) To ensure that pets are kept out of all bedrooms are not allowed onto any furniture in the living areas. Pets should not be left unattended in the Property, and all dogs should be exercised on a lead at all times. A charge of 20 per pet per week

(j) To respect the wishes of non-smoking guests in the Property and  ensure that there is NO SMOKING allowed inside any of the cottages at all times

Holiday Insurance is advisable but not essential
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